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Customer Communications

  • 2022 Outage Guide

    outage guide

    Maintaining Your Electric Service Dependability A guide to understanding power outages, protecting your appliances and equipment, troubleshooting issues, and more.

  • 2022 Hurricane Guide

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    What Can I Do Now To Prepare? Make sure NSB Utilities has your correct phone number on file by calling Customer Service at (386) 427-1361 before a storm hits. Trim your trees properly to minimize their potential impact on your home and neighborhood. Do not attempt to trim any vegetation growing on or near any overhead power lines. Only trained line-clearing professionals should work around power lines. Check your local listings to locate a contractor qualified to trim vegetation around power lines.