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News & Announcements

  • Update your Phone Number with us!

    Update your phone number with us for best service.

    We have recently implemented a new Electric Outage Management System, and having your correct phone number on file ensures we can quickly identify and repair your electric service issue. Please contact Customer Service at 386-427-1361 or fill out a Contact Us form on this website and provide all current phone numbers associated with your New Smyrna Beach Utilities account.

  • Closed for Independence Day

    Our Offices will be closed for regular business on Monday July 4, 2022.

    New Smyrna Beach Utilities business offices will be closed on Monday, July 4 for the Independence Day holiday. We will reopen on Tuesday, July 5 at 8 a.m. For after-hours electrical emergencies, please call 386-427-1366, and for after-hours water emergencies, please call 386-427-1368.

  • 2021 Water Quality Report

    clean water in glass

    Our latest Water Quality Report (2021) is now available here on our website. Please take a moment to read about all we do to ensure your drinking water is of the highest quality possible. If you have any questions, please call our Water Quality Hotline at 386-424-3184.

  • Generator Safety

    generator safety
    Don't make hurricane season more dangerous than it already is by improperly using portable generators. Portable electric generators offer great benefits when power outages occur, but they are also serious safety hazards to you and others.
  • High energy costs are impacting everyone

    thermostat set to 78
    High energy costs are impacting everyone, including utilities, and are creating many challenges. We understand our customers may struggle to pay more for electricity, so we strive to keep costs affordable.