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News & Announcements

  • Quarterly NSBU Employee Recognitions

    At the March regular Commission meeting, NSBU was proud to recognize several employees for their achievements. These employees have worked hard to improve their skill sets, education, and/or their positions here at NSBU.  Their diligence and dedication bring tremendous value to our organization, as well as to our community and customers.


  • Celebrate Water Conservation Month

    April is Water Conservation Month, and this year marks the 25-year anniversary since April was first established as Water Conservation Month in Florida.

  • Now Hiring Sr. Manager for Information Technology -

  • Spring Watering Schedule

    It’s SPRING and especially here in Florida that means all things are growing!
  • Drinking Water Disinfectant Change

    NSBU will be temporarily changing the form of disinfectant used in the drinking water, as a preventative best management practice to ensure the health and safety of the public water system.
  • EAccess: New Look with Added Features

    Our Customer Self-Service Portal EAccess has a new look and added features! Please log in with your email and password. If you have any questions, call Customer Service at 386-427-1361.

  • Enhancing the Customer Experience

    We are excited to bring you a new, enhanced customer experience with our updated EAccess Portal! Coming in late November, this one centralized access portal will allow you to access all your account information including detailed consumption data and weather comparisons, and analyze and download data.
  • Welcome to New Smyrna Beach Utilities' (NSBU) Electric Vehicle Chargers

    Charging your electric vehicle has just gotten easier. We have installed five Level 2 dual port stations (10 charging ports), at a rate of .35/kWh + taxes and fees. 

  • Western Service Area Reliability Initiatives

    We are working hard on grid modernization and improvements in electric system reliability to prevent power outages.

    Our long-term Grid Modernization plan to improve electric reliability began in 2020 with a new vegetation management plan, through which trees that can cause outages are trimmed on a 3-year cycle. 

  • Update your Phone Number with us!

    We have recently implemented a new Electric Outage Management System, and having your correct phone number on file ensures we can quickly identify and repair your electric service issue. Please contact Customer Service at 386-427-1361 or fill out a Contact Us form on this website and provide all current phone numbers associated with your New Smyrna Beach Utilities account.

  • 2021 Water Quality Report

    Our latest Water Quality Report (2021) is now available here on our website. Please take a moment to read about all we do to ensure your drinking water is of the highest quality possible. If you have any questions, please call our Water Quality Hotline at 386-424-3184.

  • Generator Safety

    Don't make hurricane season more dangerous than it already is by improperly using portable generators. Portable electric generators offer great benefits when power outages occur, but they are also serious safety hazards to you and others.
  • High energy costs are impacting everyone

    High energy costs are impacting everyone, including utilities, and are creating many challenges. We understand our customers may struggle to pay more for electricity, so we strive to keep costs affordable.